# 二次验证码错误

目前debot遇到99%的二次验证码错误，主要由以下两种原因，请先自行排查。如果以下因素全部排除，还是遇到失败，请联系在线客服。

## 原因一、输入错误

解决方法：请确保输入的验证码正确

## 原因二、谷歌验证器设备的时间存在问题

解决方法：同步设备的时间，例如你的谷歌验证器装在你的苹果手机上，那需要让你的苹果手机同步好时间，如果是安卓手机，也是类似的操作，找到时间设置，然后确保时间设置同步。

以苹果iOS手机为例，开启自动设置即可：

<figure><img src="/files/PODpr0sZXtoVwprLyPji" alt=""><figcaption></figcaption></figure>


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